Terms Of Service

We have a 30-day return and refund policy. We are unable to provide you with a complete
refund or exchange if 30 days have passed since your purchase.
Your item must be unused and in the same condition as when you received it in order to be
eligible for a return. Additionally, it needs to be in its original packaging.
We need a receipt or other proof of purchase to process your return. Kindly refrain
from returning your product to the manufacturer.
Returns
We will email you to let you know that your returned item has been received once it has been
received and examined. We will also let you know if your refund has been approved or denied.
Within a predetermined number of days, if you are accepted, your refund will be processed, and
a credit will be automatically credited to your credit card or original payment method.
Missed or delayed reimbursements:

• Check your bank account again if you haven’t received your return yet.
• After that, get in touch with your credit card company. It can take a while for your refund
  to be posted.
• Next, get in touch with your bank. Before a refund is posted, there is usually some
  processing time.
• Please email us at care@swasikaherbals.com if you have completed all these steps and
  have not received your refund.
  Shipping returns:
• To return your product, you should mail the product to: Swasika Herbals, First Floor, Vp14/363-A4 Parackal Square, Valayanchirangara P. O., Perumbavoor, Ernakulam -Dist,
  Pin-683556, 97 456 456 98
• If you want to return an item, you will have to cover the cost of shipping yourself. The
  cost of shipping is not refundable. The cost of return postage will be subtracted from your
  refund if you are eligible for one.
• The time it takes for your replaced merchandise to arrive may differ depending on where
  you reside.
• You should consider getting shipment insurance or using a trackable delivery service if
  you are returning costly items. We cannot promise that your returned item will reach us.
  Do you need assistance?
• For enquiries about returns and refunds, send an email to care@swasikaherbals.com.
• You have 30 days from the delivery date to seek a return because we have a 30-day
  return policy.
• Your item must be unworn or unused, in its original packaging, with tags, and in the
  same condition as when you received it in order to be eligible for a return. Additionally,
  you will require proof of purchase or receipt.
• You can reach us at care@swasikaherbals.com to begin a return. Please be aware that the
  following address is where returns must be sent: Swasika Herbals, First Floor, Vp14/363-A4, Parackal Square, Valayanchirangara P.O., Perumbavoor, Ernakulam -Dist,
  Pin-68355
• We will provide you with a return shipping label and information on where and how to
  deliver your shipment if your return is approved. We will not accept returned items if you
  do not first request a return.
• For any return-related enquiries, you can reach us at care@swasikaherbals.com. Issues
  and damages
• For us to assess the problem and correct it, please check your order upon receipt and
  contact us immediately if the item is damaged, defective, or incorrect.
• Perishable goods (like food, flowers, or plants), custom products (like special orders or
  personalised items), and personal care items (like cosmetics) are among the categories of
  items that are not returnable. Additionally, we do not accept returns for gases, flammable
  liquids, or dangerous goods. If you have any queries or worries about your item, kindly
  contact us.
• Regretfully, gift cards and sale products cannot be returned.
  Exchanges:
  Returning the item you have and then buying a new one separately after the return is approved
  is the quickest approach to be sure you get what you want.
  14-day cooling-off period for the European Union:
  Regardless of the aforementioned, you have 14 days to cancel or return your order for any
  reason and without explanation if the item is being transported within the European Union. As
  previously stated, your item must be in the same condition as when you received it—unused or
  unworn, with its original packaging and tags. Additionally, you will require proof of purchase or
  receipt.